Your Data Stays Yours
We built pulautoto around your privacy. Every account detail, every transaction through DANA, OVO, GoPay or QRIS, and every moment you spend in our lobby is protected by...
Privacy Policy Overview
pulautoto collects personal information only to operate your account, process payments through DANA, OVO, GoPay and QRIS, and comply with Indonesian regulations in supported regions. We do not sell your data to third parties. Your payment methods remain encrypted on our servers. We use cookies to remember your lobby preferences and login state. You can request a copy of your data or
ask for deletion where local law permits. Our privacy team reviews access logs monthly to ensure no unauthorized use.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions & Support
Email Support
Send privacy concerns to our data protection team at [email protected]. We respond within 48 hours with clarification on how your information is used.
Account Settings
Manage your personal details, communication preferences and data sharing options directly in your account dashboard under Privacy & Security.
Data Request
Request a full copy of your account data or deletion of your profile through our support portal. Processing takes 7–10 business days.
Privacy Standards We Follow
Encryption Standard
All payment data and personal information travel over TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS transactions are isolated in separate secure vaults.
Compliance Review
Our privacy practices align with Indonesian data protection frameworks and international standards. We audit access logs quarterly to prevent unauthorized disclosure.
Third-Party Audit
An independent security firm reviews our data handling processes annually. Audit reports confirm no breaches or unauthorized access to player accounts.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS partners sign strict data-sharing agreements. We never store their credentials; they handle their own encryption.
Staff Training
Every team member with access to account data completes privacy training annually. Violations result in immediate access revocation and disciplinary action.
Incident Response
If a breach occurs, we notify affected players within 24 hours and provide free credit monitoring. Our incident log is available to regulators on request.
How Our Privacy Compares
| Data Retention | We keep your account data for 7 years after closure to comply with Indonesian financial regulations. Other platforms often retain indefinitely. |
|---|---|
| Payment Isolation | DANA, OVO, GoPay and QRIS details never touch our main database. They're processed through tokenized vaults that only store transaction IDs. |
| Cookie Transparency | We use only essential cookies for login and lobby state. No tracking pixels, no ad networks, no cross-site profiling like many competitors. |
| Opt-Out Rights | You can disable marketing emails, turn off push notifications and request data deletion anytime. Most platforms bury these options in settings. |
| Breach Notification | We commit to 24-hour breach notification. Industry average is 30–60 days; we exceed that standard. |
| Staff Access Logs | Every employee action on your account is logged with timestamp and reason. You can request a log of who accessed your profile and when. |
| Jurisdiction Clarity | Our policy explicitly names Indonesia as the governing jurisdiction. We don't hide behind offshore entities or vague legal language. |